What drives business process standardization? A case study approach

Business process standardization is of growing importance for both researchers and practitioners alike. Corporate experts and process owners meanwhile consider business process standards to be a prime action item and major instrument in a firm\u27s BPM toolkit. An increasing number of scientific publications also show a growing interest of the scientific community. But to date IS research on business process standardization most notably is focused on the impact of business process standardization on business process performance abstracting away from a concise analysis of their antecedents. Therefore in this paper – based on an exploratory case study from healthcare industry – we provide a research model presenting three major antecedents of business process standardization: Top management support, involvement of the HR-, business- and IT departments and organizational governance/topology. As this approach is conceptual in nature future research should empirically evaluate our framework

When standards is not enough to secure interoperability and competitiveness for European exporters

What is the impact of a Service-oriented Architecture (SOA) on the efficiency and effectiveness of business process standardization (BPS)? The contribution of this paper is the development of a research model around the impact of SOA on BPS in terms of achieving fundamental efficiency and flexibility potentials while covering both the business layer and the IT layer of the firm. Drawing on an accepted and widespread enterprise architecture model, we derive propositions that explain why and how SOA’s characteristics help to standardize business processes and how the interplay between SOA and BPS leads to an increased overall business value. Additional moderator arguments, such as the level of service granularity, the centrality of SOA governance, or Business IT alignment, are added to the research model as critical success factors of achieving business value of SOA

An empirical evaluation of the impact of process standardization on process performance and flexibility

This paper argues that business process standardization, as part of BPM activities, is an effective way to improve business process flexibility and performance. We develop and empirically evaluate a theoretical model of the differential impact of business process homogenization and optimization on business process flexibility and performance. The analysis based on data from 85 large firms shows a strong and highly significant influence of process standardization on business process flexibility and performance. This paper is among the first to propose a research model and empirical operationalization to analyze the twofold impact of process standardization on business process flexibility and performance. For practitioners the paper provides actionable recommendations on how to apply the findings to their management context

Towards an Understanding of the Business Value of Business Process Standardization - A Case Study Approach

What is the business value of process standardization? Alongside the development of industrial engineering of information technology and of business process redesign studied by Davenport and Short (1990), and Davenport’s approach defining business processes (Davenport, 2005), other researchers offer initial insights into business process standardization research opportunities (Venkatesh, 2006). Based on this new thinking about business process standardization, this paper presents a step towards understanding the business value of business process standardization. A single case study with a global operating company was conducted to show how a successful standardized business process and a supporting information system can impact the process performance in terms of cost, time and quality. The process studied within the case study is the company-wide recruiting process. As the results indicate, the company has improved the overall process performance. The results provide an initial insight into an understanding of the business value of process standardization

IMPACT OF SERVICE-ORIENTED ARCHITECTURES (SOA) ON BUSINESS PROCESS STANDARDIZATION – PROPOSING A RESEARCH MODEL

What is the impact of a Service-oriented Architecture (SOA) on the efficiency and effectiveness of business process standardization (BPS)? The contribution of this paper is the development of a research model around the impact of SOA on BPS in terms of achieving fundamental efficiency and flexibility potentials while covering both the business layer and the IT layer of the firm. Drawing on an accepted and widespread enterprise architecture model, we derive propositions that explain why and how SOA’s characteristics help to standardize business processes and how the interplay between SOA and BPS leads to an increased overall business value. Additional moderator arguments, such as the level of service granularity, the centrality of SOA governance, or Business IT alignment, are added to the research model as critical success factors of achieving business value of SOA

Search for Scalar Diphoton Resonances in the Mass Range 65−60065-600 GeV with the ATLAS Detector in pppp Collision Data at s\sqrt{s} = 8 TeVTeV

A search for scalar particles decaying via narrow resonances into two photons in the mass range 65–600 GeV is performed using $20.3\text{}\text{}{\mathrm{fb}}^{-1}$ of $\sqrt{s}=8\text{}\text{}\mathrm{TeV}$ $pp$ collision data collected with the ATLAS detector at the Large Hadron Collider. The recently discovered Higgs boson is treated as a background. No significant evidence for an additional signal is observed. The results are presented as limits at the 95% confidence level on the production cross section of a scalar boson times branching ratio into two photons, in a fiducial volume where the reconstruction efficiency is approximately independent of the event topology. The upper limits set extend over a considerably wider mass range than previous searches